1. Eligibility & accounts
You must be at least 16 years old and able to form a binding contract. You are responsible for your account, for keeping your credentials secure, and for all activity under your account. Notify us promptly of any unauthorized use.
2. The Service
Host Agency AI provides software for managing clients, projects, time, invoicing, documents, analytics, and an AI assistant. We may add, change, or remove features over time. We provide the Service on a multi-tenant basis; each organization’s data is logically isolated.
3. Subscriptions, billing & trials
- Paid plans are billed in advance on a recurring basis (monthly or annually) until cancelled.
- Fees are charged through our payment provider. You authorize recurring charges for your selected plan.
- Unless stated otherwise, fees are exclusive of taxes, which you are responsible for.
- Free trials (if offered) convert to paid plans unless cancelled before the trial ends.
- Cancellations and refunds are governed by our Refund & Cancellation Policy.
4. Your content
You retain all rights to the data and materials you submit (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to provide and improve the Service. You are responsible for the legality of your Customer Content and for having the rights necessary to process your own clients’ data. Our processing of personal data on your behalf is governed by the Data Processing Addendum.
5. Acceptable use
You agree to use the Service in compliance with our Acceptable Use Policy. We may suspend or terminate accounts that violate it.
6. AI features
The AI assistant generates suggestions and drafts using your prompts and relevant workspace data. Output may be inaccurate or incomplete; you are responsible for reviewing it before relying on or sending it. Do not treat AI output as legal, financial, or professional advice.
7. Intellectual property
The Service, including its software, design, and trademarks, is owned by Host Agency AI and its licensors. Except for the rights expressly granted, we reserve all rights. You may not copy, modify, reverse engineer, or create derivative works of the Service.
8. Third-party services
The Service integrates with third parties (e.g. payment and AI providers). Your use of those integrations may be subject to their terms, and we are not responsible for third-party services.
9. Termination
You may cancel at any time. We may suspend or terminate your access for breach of these Terms, non-payment, or to comply with law. Upon termination, your right to use the Service ceases; we will make Customer Content available for export for a limited period as described in our Privacy Policy.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENCY OS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold Host Agency AI harmless from claims arising out of your Customer Content or your violation of these Terms or applicable law.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified via the Service or email. Continued use after the effective date constitutes acceptance.
14. Governing law & disputes
These Terms are governed by the laws of [State/Country], without regard to conflict-of-laws rules. Disputes will be resolved in the courts located in [Jurisdiction], unless otherwise required by applicable law.
15. Contact
Host Agency AI, Inc., [Registered Address]. Email: legal@hostagencyai.com.